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Frequently Asked Questions

These are the most frequently asked questions about HVAC, Sizing, and More. Please feel free to contact us if you don’t see your question answered below.

  • General Questions
  • Mechanical Questions

What is the life expectancy of my HVAC system?

How often you run your system, the system’s age, its make and model, and whether or not it was serviced regularly over the course of its life can all play a significant role in how long your system will last you.d/or air conditioner to last approximately 15 years.

What does HVAC stand for?

Heating, Ventilation and Air Conditioning.

How often should I schedule HVAC system maintenance?

We recommend an annual checkup of both your AC and heating system. Usually we say early Spring for your AC and early Fall for your heating system.

Why do I need professional annual maintenance for my heating system?

We make sure your heat exchanger is in good shape it allows us to detect possible failures before they happen keeping your warm and secure during the coldest months. Besides this it provides a time tp replace filters leading to better efficiency and to clean the furnace and check for any cracks in the heat exchanger that can lead to a Carbon Monoxide (CO) leaking into your home

Are there any things I can do service my gas furnace myself?

Besides making an appointment with a trained professional we highly recommend that all service issues be referred to a trained HVAC professional. Furnace systems that are not properly serviced can quickly become a very dangerous, life threatening situation in your home

How long are your time frames? Why are they so long and can you provide a more accurate time?

We always try to be prompt and get to every service call in a timely manner but sometimes based on the age of a unit, lead times to get parts or the availability of the parts we need these times can vary.

What services do you provide?

We are a complete HVAC service company provided services such as installation, replacement, repairs, maintenance and duct work installation/repair.

What Type Of Heating System Should I purchase?

Electric heat, such as a Heat Pump is one of the most efficient heating and cooling systems you can install for your home. It doesn't convert electricity into heat, rather it absorbs warmth from the atmosphere or ground, multiplies it and then transfers this heat to the home. Because of this, it can provide up to 4 times more energy than it consumes, allowing it to be 30-40 percent more efficient than gas furnaces for example. Another main advantage of electric heat is not having any in-house fuel combustion, so there is no chance of the threat of escaping carbon monoxide or an explosion. Nor is there a chance of combustion odors, rumblings, fuel leaks, sooting, or venting issues. Electric is 100% clean and efficient! ______________________________ Heating your home using natural gas is convenient, affordable, safe and reliable. That's why gas systems are the most popular heating systems in the United States. You don't have to be dependent on a fuel delivery when you choose natural gas and as a resource, natural gas is plentiful with no signs of shortage for at least 100 years. A chimney is no longer required and another benefit of natural gas is its cleanliness. You don't have to worry about unpleasant odors, soot or ashes when you use gas heat. Propane gas, while not as convenient as natural gas, is also a clean and cost effective way to heat your home and run your appliances. In areas where natural gas in not available; propane gas is a good alternative. ____________________________________ Oil heat is a comfortable heat! It produces the hottest flame of any home heating fuel, heating your home faster, with less fuel, and keeping your home at the temperature you want. Oil Heating Systems are also safe, oil is not explosive, and inhalation of fuel oil fumes is not lethal. And oil systems offer better protection against carbon monoxide poisoning than gas systems, because they produce odors and visible warning signs in the event of a malfunction. ___________________________________________ Radiant Heating systems circulate warm water through flexible yet durable tubing that can be installed underneath virtually any type of flooring material -- wood, tile, cement, even carpet. Your floors, in effect become large, mild radiators resulting in warm friendly floors. And the lower water temperatures needed for a radiant floor heating system means lower thermostat settings, which saves on monthly heating bills. In addition, zoning gives you room by room temperature control allowing you to place the heat where you want it. They can even be used outside; for snow and ice-melting applications!

Do you provide free estimate on repairs?

Most definitely, we will give you a free estimate before starting any jobs and will not begin until you have approved the expense. Please note that in some cases our technicians may need to run some diagnostic tests to ascertain your problem which will entail a small fee. Our technician will inform you of this before performing the diagnostic.

What is the difference between a free estimate and diagnostic?

In some cases when our technician must perform some sort of test or remove panels to ascertain the issue, this is called a diagnostic test. There is usually a small fee associated with this service and the technician will inform you of this before proceeding. Free estimates are usually performed without the need of a diagnostic test or tools and has no fee associated.

How much is your diagnostic fee cover?

The cost covers the technicians time to develop a theory on what is causing the issue using tools or removing panels.

Can my diagnostic fee be applied toward the cost of my repair?

Yes, if you accept our estimate and we proceed with the work the diagnostic fee will be waived.

The Level of Comfort
and Service You Deserve!

The Level of
Comfort and Service
You Deserve!

Already know what you need? Bring out your technician right now, and be sure to check out our special offers.

Already know what you need? Bring out your
technician right now, and be sure to check out
our special offers.


Have More Questions?

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